New leads get captured
Collect the caller’s name, contact information, service request, location, and preferred follow-up method.
Z&S Reception · 24/7 AI call answering
AI receptionist coverage for calls you cannot answer.
Z&S Reception answers your business calls in a natural voice, handles approved questions, collects estimate and callback requests, and sends the details to your team—24/7 or only when you need backup.
Start with a 15-minute phone or Zoom walkthrough. No calendar or CRM connection is required for the core package.
24/7, after-hours, or overflow coverage
Customized business responses
Lead intake and call summaries
Works alongside your phone setup
Hear the demo
Don’t take our word for it. Call it.
The fastest way to understand the service is to hear it handle a real conversation. Call the fictional roofing-company demo at (586) 271-0712, then try one of these caller scenarios:
- “I need an estimate for a new roof.”
- “My roof is leaking right now.”
- “What areas do you serve?”
- “Are you available on weekends?”
Live call preview
(586) 271-0712
The fictional RoofGuard AI demo is live now. Tap below to call it directly.
Call the AI receptionist Demo calls are answered by an AI assistant for a fictional business. Do not share sensitive or emergency information.Why it matters
Your business should not stop when you miss a call.
Calls arrive while you are driving, working with a customer, on a jobsite, or home for the night. Every caller still deserves a useful first response.
Common questions get answered
Provide approved information about services, service areas, hours, policies, and next steps.
Important calls get flagged
Apply your rules to separate routine questions, estimate requests, existing customers, and urgent callbacks.
What it handles
Give every caller a helpful first response.
The receptionist follows the business information and call-handling rules you approve.
- Custom greeting and AI disclosureAnswers with your business name and clearly identifies itself as an AI receptionist.
- Approved business questionsAnswers from the services, hours, coverage areas, policies, and FAQs you provide.
- Estimate and callback intakeCollects the caller’s contact details, location, request, and preferred next step.
- Call transfers when configuredRoutes selected calls to the right person when your phone setup and availability allow it.
- Email or text summariesSends the agreed details to the appropriate person so your team can follow up.
- Separate business-hours rulesHandles open, after-hours, missed, and overflow calls according to different instructions.
- Safe fallback behaviorTakes a message or hands off uncertain questions instead of inventing an answer.
- Testing before launchYour team tests normal, difficult, and unexpected scenarios before customer calls are routed.
Focused setup
Reliable call handling first. Complex integrations separately.
Our core receptionist package does not need access to your calendar or CRM. It answers calls, qualifies the request, takes a detailed message, and sends your team a clean summary for follow-up. That keeps setup faster, safer, and easier to test.
If you later need direct appointment booking or CRM updates, we evaluate your software separately. We only promise an integration after compatibility and end-to-end testing.
Best fit
AI call answering for companies that rely on the phone.
Z&S Reception is especially useful when most callers need an answer, an estimate, or a callback—not immediate access to a live appointment calendar.
Roofing, siding & gutters
General contractors & remodelers
Landscaping & property maintenance
Painting & flooring
Cleaning & junk removal
Other quote-driven local services
If calls involve regulated advice, emergency dispatch, or mandatory live scheduling, we will tell you upfront whether the current service is appropriate.
How it works
From first conversation to live coverage.
1
15-minute walkthrough
We learn what callers ask, what information you need, and which calls require special handling.
2
Custom build
We create the greeting, approved knowledge, intake questions, escalation rules, and summary format.
3
Real-world testing
You call with normal, difficult, and unexpected scenarios. We revise the receptionist before launch.
4
Call routing
Once approved, we configure all-call, after-hours, or missed-call forwarding based on your phone setup.
5
Review and refinement
We review the initial results and refine approved answers and call-handling rules as needed.
Built-in guardrails
Helpful, honest, and trained to hand off.
The receptionist is configured to identify itself as AI, use only approved business information, and escalate questions it cannot answer safely. It does not invent prices, availability, policies, guarantees, or professional advice.
Example call opening
“Thanks for calling [Business Name]. I’m [AI Name], the company’s AI receptionist. This call may be recorded or transcribed so I can assist you and send the team a summary. How can I help today?”
Pricing
Clear pricing, confirmed before we build.
We first verify call volume, routing, summary delivery, and support requirements. Then you receive a written setup and monthly quote with no unapproved add-ons.
Core AI receptionist
Focused call answering without calendar or CRM access.
Designed for businesses that need reliable first response, qualification, message-taking, and follow-up details.
- One customized AI receptionist
- Greeting and approved business knowledge
- Lead, estimate, and callback intake
- Business-hours and after-hours rules
- Email and/or text call summaries
- Launch testing and agreed support
Appointment booking, CRM work, regulated-industry requirements, and custom integrations are not included unless they are separately tested and quoted in writing.
FAQ
Questions before you call the demo.
Will it replace my current phone number?
Usually not. Many businesses can forward all calls, after-hours calls, or unanswered calls to the receptionist. We verify the exact routing with your carrier or phone provider before launch.
Will callers know it is AI?
Yes. We configure a clear AI disclosure at the beginning of the call. The goal is to give callers a fast, helpful response—not to mislead them.
What happens when it does not know an answer?
It follows the fallback rules approved during setup. Depending on the situation, it can take a message, offer a callback, or transfer the caller when that option is available. It is instructed not to guess.
Does it book appointments?
Direct calendar booking is not part of the core package. The receptionist can collect a requested day or time and send it to your team. Direct booking integrations are separately scoped and offered only after compatibility testing.
Can I try it before buying?
Yes. Call the live fictional-business demo at (586) 271-0712. We can discuss a business-specific demo after the 15-minute fit check.
Where do call summaries go?
Summary delivery is configured to the verified email or text destination agreed during setup. We test the recipient and delivery flow before launch.
Are calls recorded or transcribed?
Calls may be recorded or transcribed to operate the receptionist and produce summaries. When those features are used, callers receive a disclosure. Collection, processing, and retention are documented for the approved setup before launch.
Let your next caller hear a helpful answer—not a voicemail tone.
Call the demo now, then choose a 15-minute phone or Zoom walkthrough to see whether Z&S Reception fits your business.