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Home / Services / AI Receptionist · Custom Voice & Chat AI for Small Business | Z&S Trading Co.
In the works · Early access

An AI receptionist that sounds like your business.

A custom voice or chat agent that answers your phone 24/7, handles your common questions, and takes messages — then texts you a summary of every call. This is a newer service we're actively building out: live booking and CRM sync are on the way. Book a discovery call and we'll show you what's ready today.

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AI receptionist render
What's Included

Everything you get, spelled out.

No mystery deliverables. Here's exactly what's in the box for every project.

  • Custom AI personalityTrained on your business, your services, your tone — so it sounds like someone who works for you, not a generic robot.
  • Voice or chatA voice agent that answers calls, a chat widget for your website, or both.
  • 24/7 availabilityAnswers at 2 AM, on holidays, during your busiest hour. Never sick, never on lunch, never sends a lead to voicemail.
  • Answers your common questionsHours, location, services, the basics — the stuff people call to ask. Trained on your FAQs.
  • Message-taking & call summariesCaptures who called and what they wanted, then texts or emails you a summary after every conversation.
  • Works with your existing numberNo need to change the number your customers already have.
  • Coming soon: live booking & CRM syncDirect scheduling and automatic CRM updates are in development. For now the AI hands off or takes a message so nothing slips.
  • Discovery call firstWe'll walk through what you need and show you exactly what the AI can do today before quoting.
How It Works

The process, step by step.

What to expect from first conversation to delivered work.

1

Discovery call (60 min)

We dig into your business: what calls you get, what you want answered, what should transfer to you, and how you'd like messages handled. Free.

2

Custom build & training

We build the AI agent, train it on your services and FAQs, and test it thoroughly. Usually 1–3 weeks depending on complexity.

3

Live testing phase

Before going live publicly, you and your team test the agent with real scenarios. We tune voice, responses, edge cases.

4

Go-live & monitoring

We route your phone number through the AI (or add the chat widget to your site). First week we monitor closely and tune in real-time.

5

Monthly tuning

Optional ongoing maintenance: we review calls, refine responses, add new scenarios as your business grows.

Pricing

What it actually costs.

Real numbers, not "starting at" tricks. Every quote is custom, but here's the range you can expect.

Chat bot (website widget)
$500 One-time build
AI receptionist (voice)
$1,000 One-time build
Monthly platform & support
$500–$600/mo For voice receptionist — call minutes, hosting & tuning

ALL PROJECTS QUOTED IN WRITING · NO SURPRISE INVOICES

FAQ

Common questions.

Why does this need a discovery call?
Because every business is different and we're not going to pretend a one-size-fits-all setup works. A dental office needs different handling than a roofing company. We need to understand your call types, your software, your workflows — then we can build something that actually works.
Will customers know it's an AI?
If you want them to, yes. If you don't, no — modern voice AI is good enough that most callers don't notice. We'll design it however you want.
What if the AI doesn't know how to answer something?
It transfers to you, takes a detailed message, or schedules a callback — based on rules we set together. The AI never makes things up. If it doesn't know, it gets the customer to someone who does.
Does it connect to my booking or CRM software?
That part is still in development. Right now the AI answers calls and chats, handles your FAQs, and takes messages or hands off to you. Live booking and CRM sync are coming soon — tell us what you use on the discovery call and we'll let you know where it stands.
Can I try it before committing?
Yes. After the discovery call, we'll build a sandbox demo so you can call it and see how it handles your real scenarios before paying anything.
Is my customer data safe?
Yes. Call data is encrypted and handled through trusted, enterprise-grade AI providers. If you're in a regulated industry, mention it on the discovery call and we'll walk through what's possible.

Ready to book a discovery call?

Tell us about your business and what calls/chats you get. We'll schedule a 60-minute call to map out what's possible.

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